Friday, 16 April 2010

Windows 7, Bitlocker and failed shutdowns

Scenario
Windows 7 computer has been shutting down with no problesm
You subsequently enable BitLocker and the computer doesn't turn off at shutdown.

Symptoms:-
  • Windows Shutdown normally
  • Black screen
  • Power Light on
  • No issues in the Event Logs
  • Windows doesn't report any shutdown problems on next startup


  • Fix:-
    Microsoft have released a hotfix, which looks like it was released in November 2009 and is not available via Windows or Microsoft Update.

    You can find it here:- http://support.microsoft.com/kb/975496

    You have to submit your details and they send you an email with a link almost immediatly.

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